PDF Solutions Support and Maintenance Page

Welcome to the PDF Solution Support and Maintenance page, where registered users can access our online support system and product downloads and documentation.

Last updated – 17 December 2021: PDF Solutions is aware of the multiple CVE (Common Vulnerabilities and Exposures) associated with the Apache Log4j Security Vulnerabilities. There are currently no Exensio CloudSite external services known to be at risk.

We continue to take mitigating actions for all Exensio CloudSite internal systems and have published mitigations for on-premise users of the Exensio Software.

To view the Knowledge Article with all the current information on this topic, select “Support Portal” in the left navigation to login to the PDF Solutions support site and navigate to the FAQ section. 

For general Exensio Analytics Platform support inquiries, contact the Exensio software support group at support@pdf.com.

• General Support and Maintenance Terms
• Access Exensio Software Support (login required)
• Download Exensio Software (login required)

For new customers, please contact your sales representative at sales@pdf.com to get access to the links above.

Exensio –Hosted™ Application Services

Exensio –Hosted applications come with additional service commitments:

• Service Availability Commitment Terms

dataPOWER^®

For general dataPOWER support inquiries, contact the dataPOWER support group at dpsupport@pdf.com.

• dataPOWER® Support & Maintenance Terms 
• Access dataPOWER Software Support (login required)
• Download dataPOWER Software (login required)

mæstria^®

For general mæstria support inquiries, contact the mæstria support group at pcs-support@pdf.com

• mæstria® Support & Maintenance Terms
• Access mæstria Software Support (login required)
• Download mæstria Software (login required)